Privacy Policy Details
We explain how we collect, use and protect personal information on this page. The policy covers the types of data we collect, how that data is used for account and payment management, the protections we apply, and the rights you have to access, correct or remove your data. Information on cookies, third-party sharing and how we update this policy is included. Read this page to understand what data we hold, why we hold it and how you can manage your information with us.
Types of data collected
Personal data
Contact and identity details such as name, email, date of birth, telephone number and ID documents when required for verification. Minimum age verification is enforced where applicable.
Types of data collected
Technical data
IP address, device identifiers, browser type, operating system, location data derived from IP, and session logs collected for security and site functionality.
Types of data collected
Transactional data
Payment and account activity including deposits, withdrawals, transaction timestamps, wager history and currency used (for example AUD or crypto identifiers where applicable).
How information is used
Account and payments
Data is used to create and manage accounts, process deposits and withdrawals, perform KYC checks and to prevent fraud and money laundering in line with legal obligations.
How information is used
Communications and notifications
We use contact details to send transactional messages, security alerts and service updates. Marketing communications are only sent where consent has been given and you may opt out at any time.
Data protection and security practices
Encryption and access
We use SSL/TLS encryption (256-bit where specified) and HTTPS to protect data in transit. Access controls and technical safeguards are applied to limit data access to authorised systems and services.
Data protection and security practices
Retention
Personal and transactional data is retained for as long as necessary to meet legal obligations, support account activity and resolve disputes. Retention periods vary by data type and legal requirements.
Cookies and tracking technologies
Types of cookies
Session cookies, persistent cookies and third-party tracking are used for authentication, site functionality, analytics and optional advertising. Browser controls and settings allow you to block or delete cookies.
Cookies and tracking technologies
Managing tracking
You can control cookie preferences via your browser, device settings or the cookie management tool on the site. Disabling certain cookies may affect site functions.
User rights regarding their data
Access and correction
Request access to the personal data we hold and ask for updates or corrections. We will respond to legitimate requests in line with applicable law and verification procedures.
User rights regarding their data
Deletion and restriction
Where permitted by law, you may request deletion or restriction of personal data. Requests may be limited by legal retention requirements for payments, KYC and anti-money laundering obligations.
Data sharing and third parties
Service providers
We share data with payment processors, verification providers, game providers and analytics partners to deliver services and comply with legal obligations. All third parties are required to protect your data.
Data sharing and third parties
Legal and regulatory
Data may be disclosed to law enforcement or regulators when required by law or to prevent fraud and financial crime. We do not sell personal data for direct monetary gain.
Updates to the privacy policy
Changes and notifications
We may update this policy to reflect legal or operational changes. Material changes will be posted on the site with an updated effective date and, where appropriate, notified by email to account holders.